Objective

To advance my career with a leading organization that will utilize my extensive software engineering knowledge while also allowing me to develop further as a professional Proven talent for aligning industry strategy and objectives with established and emerging software engineering paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused thought leader with expertise spanning tech tools and solutions, client service and satisfaction, account management, sales and business development initiatives, data and workflow optimization, technical project coordination, and numerous facets of information technology excellence, including the effective design, development, and testing of software. Exceptionally dedicated candidate with keen interpersonal, communication, and organizational skills for the modern technological landscape.

Professional Experience

Sales Support - Fastenal, Miami, FL, July, 2017 – October, 2019

• Functioned as an effective account manager, and consistently provided premier customer service.
• Administered the use of company trucks, and was responsible for maintaining company vehicles.
• Executed the processing of large orders daily, and ascertained each invoice met exact specifications.
• Responsible for making sales calls, in addition to quoting, sourcing, and invoicing company products.
• Updated inventory levels in the company system, and organized the store, as needed.
• Demonstrated success in competing with other vendors in association with open bids for customer business.
• Spearheaded company business by ensuring satisfaction for existing and prospective customers.

Leadership Roles

TEAM LEAD - Lambda School, Online, July 2020 – September 2020

• Responsible for debugging or guiding a student when they are stuck in a program.
• Report to the Section Lead (SL) who oversees the cohort and act as a bridge between the students and the Student Success Staff.
• Facilitate large daily meetings with the purpose of keeping students on track or getting them caught up with the rest of the cohort.
• Grading student work and addressing any needs any particular student has, normally coding based, during daily 1-on-1 meetings.
• Facilitating support hour time slots where any student from the cohort can come in and ask for help; similar to office hours.

PHILANTHROPY CHAIR - Sigma Alpha Mu, Florida International University, Miami, FL, January, 2017 – January, 2018

• Headed the planning and coordination of philanthropy events to raise funds for the Alzheimer’s Association.
• Conceived and executed the annual Miss Fleur de Lis pageant, and oversaw operations for its fundraising week.
• Discovered creative ways to raise funds ($15,000+) for philanthropy, and exceed the previous year’s totals.

RELAY FOR LIFE CAPTAIN - Florida International University, Miami, FL, December, 2016 – February, 2017

• Accountable for onboarding a large team of event participants.
• Organized and presented budget to Chapter Treasurer for needed supplies.
• Collaborated with another team leader to coordinate teams and achieve goals.
• Ensured the maximum amount of energy was saved while clearing event debris.